Privacy Policy
Last Updated: August 24, 2026
Welcome to RenderApex AI Studio (“RenderApex”, “we”, “our”, or “us”). We are committed to safeguarding your privacy and protecting the intellectual property of your architectural designs, sketches, 3D wireframes, and personal information.
1. Information We Collect
When you interact with the RenderApex AI Studio platform, we collect information that allows us to authenticate your account, process payments, and generate photorealistic architectural renders:
- Account Credentials: When you sign up using WorkOS AuthKit or Single Sign-On (e.g., Google OAuth), we receive your name, email address, and profile picture avatar.
- User Uploads & Visual Assets: Architectural sketches, CAD drafts, floorplans, 3D wireframes, and reference images uploaded to our studio workspace for AI visualization.
- Prompt Inputs & Generation Settings: Text prompts, design style presets, atmospheric settings, lighting choices, and aspect ratios configured during render generation.
- Billing & Payment Metadata: Razorpay payment identifiers, transaction order IDs, token package selections, and purchase timestamps. Note: We do NOT store your credit card numbers, CVVs, or net-banking credentials on our servers. All financial transactions are processed securely through RBI-compliant, PCI-DSS certified payment gateways.
- Usage & Technical Logs: Token consumption history, IP addresses, browser types, and error diagnostic logs to ensure high system uptime.
2. How We Use Your Information & AI Processing
We utilize collected data solely for the following legitimate business purposes:
AI Visual Synthesis
Processing your uploaded spatial geometries and prompt parameters through Google Gemini generative models to produce 4K architectural visualizations.
Token Management
Tracking your active token balance, crediting promotional and purchased render packages, and logging your generation history drawer.
Security & Authentication
Protecting your account against unauthorized access, credential abuse, and fraudulent token transactions.
Support & Communication
Responding to customer service inquiries, resolving failed generation issues, and delivering critical transactional receipts.
3. Third-Party Service Providers
To deliver a fast and reliable studio experience, RenderApex integrates with select enterprise-grade infrastructure providers:
- WorkOS AuthKit: Provides enterprise-grade authentication, passwordless login, and SSO session management.
- UploadThing: Provides encrypted content delivery network (CDN) storage for rapid upload and retrieval of sketches and rendered JPG outputs.
- Google Gemini API: Delivers generative image synthesis models used to render spatial geometries.
- Razorpay: Handles encrypted payment gateway processing, order creation, and webhook verification for token purchases.
4. Data Storage, Security & Retention
We implement industry-standard technical and organizational security measures:
- End-to-end HTTPS/TLS encryption for all data in transit.
- Encrypted database storage for user profiles and transaction ledgers.
- Strict server-side validation and webhook cryptographic signature verification.
- Images uploaded to the workspace are retained in your generation history until deleted by the user or upon account closure.
5. Your Privacy Rights & Choices
Regardless of your geographic location, you retain the following rights regarding your personal data:
- Access & Portability: You can download all rendered outputs directly from your studio canvas at any time.
- Correction & Updates: You may update your user profile information through your authentication provider.
- Account Deletion: You can request permanent deletion of your account, token history, and stored uploads by contacting support.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:
RenderApex AI Studio — Privacy & Compliance
Email: support@renderapex.ai / privacy@renderapex.ai
Website: https://renderapex.ai